# User Help Centre

Welcome! This help centre is for [Resource Booking System (RBS)](http://resource.dwp.gov.sg/) users to:

* understand how RBS works
* get help for common problems

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To search the help centre, press **CMD + K** on Mac or **Ctrl + K** on Windows.
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### About Resource Booking System (RBS)

Resource Booking System (RBS) is a product developed by GovTech for public officers to make bookings for resources in their agency.

Public officers can access RBS from:

* the [web](https://rbs.dwp.gov.sg/), on their government-issued computers or any personal internet devices
* the WorkPal app, on their [iOS](https://apps.apple.com/sg/app/workpal-for-sg-public-service/id1329488106) or [Android](https://play.google.com/store/apps/details?id=sg.gov.digitalworkplace\&hl=en_SG\&gl=US) mobile devices

### Browse topics

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Making bookings</strong></td><td><ul><li><a href="../knowledge-base/making-bookings#resources-you-can-make-bookings-for">Resources you can make bookings for</a></li><li><a href="../knowledge-base/making-bookings#finding-suitable-resources">Finding suitable resources</a></li></ul></td><td><strong>Completing the booking form</strong></td><td><ul><li><a href="knowledge-base/making-bookings/form-details">Form details</a></li><li><a href="knowledge-base/making-bookings/layouts">Layouts</a></li><li><a href="knowledge-base/making-bookings/additional-requests">Additional requests</a></li></ul></td></tr><tr><td><strong>Managing bookings</strong></td><td><ul><li><a href="../knowledge-base/managing-bookings#types-of-booking-status">Types of booking status</a></li><li><a href="knowledge-base/managing-bookings/transferring-bookings">Transferring bookings</a></li></ul></td><td></td><td></td></tr><tr><td><strong>Recurring bookings</strong></td><td><ul><li><a href="../knowledge-base/recurring-bookings#types-of-recurring-booking">Types of recurring booking</a></li><li><a href="../knowledge-base/recurring-bookings#when-the-resource-is-not-available">When the resource is not available</a></li><li><a href="../knowledge-base/recurring-bookings#viewing-and-editing-recurring-bookings">Viewing and editing recurring bookings</a></li></ul></td><td></td><td></td></tr></tbody></table>

### Report an issue or share feedback

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Complete our [feedback form](https://go.gov.sg/rbsfeedback) if you have:&#x20;

* an issue that’s not covered in the help centre&#x20;
* suggestions on how we can do better
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