🏠User Help Centre

How can we help?

Welcome! This help centre is for Resource Booking System (RBS) users to:

• understand how RBS works

• get help for common problems

To search the help centre, press CMD + K on Mac or Ctrl + K on Windows.

About Resource Booking System (RBS)

Resource Booking System (RBS) is a product developed by GovTech for public officers to make bookings for resources in their agency.

Public officers can access RBS from:

• the web, on their government-issued computers or any personal internet devices

• the WorkPal app, on their iOS or Android mobile devices

Browse topics

Making bookings

• Resources you can make bookings for
• Finding suitable resources

Completing the booking form

• Form details
• Layouts
• Additional requests

Managing bookings

• Types of booking status
• Transferring bookings

Recurring bookings

• Types of recurring booking
• When the resource is not available
• Viewing and editing recurring bookings

Report an issue or share feedback

Complete our feedback form if you have:

• an issue that’s not covered in the help centre

• suggestions on how we can do better